Worldwide Support

Bergan Marine Systems expert engineers and technicians are ready to assist. No matter when or where in the world the seas may take you.

Wherever you go, there we are.

Owners of commercial marine vessels are faced with navigating a challenging business course. Between increasing regulatory requirements and constant changes in fuel prices, just to name a few, managing the functions of your cargo protection equipment shouldn’t be another complex business task to manage.

At Bergan Marine Systems, we value close and lasting relationships with our customers and earn your trust and loyalty by constantly over-delivering on our promises and producing long-term, dependable products.

In addition to these promises, we also offer peace of mind through our remote support and customer training services.

Remote Support

When you have a pressing need that simply cannot wait, we provide remote support on specific products and systems. Our proprietary Bergan Guard Level® Remote Data Acquisition system allows level, volume, pressure, temperature, and alarm activation data to be collected by the CMS+ software, and in turn makes it available to other software entities. With your data at our fingertips, our Field Service Technicians can effectively solve problems and walk you through the solutions.

As technology changes, this service will continue to evolve, but our commitment to developing personal relationships with our customers will remain our highest priority. If you’re interested in exploring how our Remote Support Program can benefit you now and into the future, contact our Service Manager and let’s schedule a conversation. We look forward to gaining an understanding of your unique needs.

24/7 Worldwide Support

Customer Training

Post commission, Bergan Marine Systems works on a contract basis with end users to provide extensive, ongoing training for all product and systems sales. Because it is critically important that owners and operators understand how our specialized equipment works, we are pleased to provide face-to-face training for our CMS software, alarms, and more upon first load of cargo.

Because each vessel has unique configurations, our training programs are highly customized. After assessing your vessel’s equipment and understanding your specific needs, we will work together with you to design a training program that keeps your vessel on course and on budget.

Maximize Your Investment

24/7 Worldwide Support

Remote Support

When you have a pressing need that simply cannot wait, we provide remote support on specific products and systems. Our proprietary Bergan Guard Level® Remote Data Acquisition system allows level, volume, pressure, temperature, and alarm activation data to be collected by the CMS+ software, and in turn makes it available to other software entities. With your data at our fingertips, our Field Service Technicians can effectively solve problems and walk you through the solutions.

As technology changes, this service will continue to evolve, but our commitment to developing personal relationships with our customers will remain our highest priority. If you’re interested in exploring how our Remote Support Program can benefit you now and into the future, contact our Service Manager and let’s schedule a conversation. We look forward to gaining an understanding of your unique needs.

Customer Training

Post commission, Bergan Marine Systems works on a contract basis with end users to provide extensive, ongoing training for all product and systems sales. Because it is critically important that owners and operators understand how our specialized equipment works, we are pleased to provide face-to-face training for our CMS software, alarms, and more upon first load of cargo.

Because each vessel has unique configurations, our training programs are highly customized. After assessing your vessel’s equipment and understanding your specific needs, we will work together with you to design a training program that keeps your vessel on course and on budget.

Maximize Your Investment

Let's Do this.

Ready to Pull the Anchor?

ServiceWorldwide Support