Worldwide Support
Bergan Marine Systems engineers and technicians are ready to assist, no matter when or where the seas may take you.
Wherever you go, there we are.
Owners of commercial marine vessels are faced with navigating a challenging business course. Between increasing regulatory requirements and constant changes in fuel prices, managing the functions of your cargo protection equipment shouldn’t be another complex business task to manage.
At Bergan Marine Systems, we value close and lasting relationships with our customers. We strive to earn your trust and loyalty by constantly over-delivering on our promises and producing long-term, dependable products.
In addition to these promises, we also offer peace of mind through our remote support and customer training services.
Remote Support
When you have a pressing need that simply cannot wait, we provide remote support on specific products and systems.
Our proprietary Bergan Guard Level® Remote Data Acquisition system allows level, volume, pressure, temperature, and alarm activation data to be collected by our Cargo Management System Plus software. With your data at our fingertips, our Field Service Technicians can effectively solve problems and walk you through the solutions.
As technology changes, this service will continue to evolve. However, our commitment to developing personal relationships with our customers will remain our highest priority. Are you interested in exploring how our Remote Support Program can benefit you now and into the future? Contact our Service Manager, we look forward to gaining an understanding of your unique needs.
24/7 Worldwide Support
Customer Training
Post commission, Bergan Marine Systems works on a contract basis with end users to provide extensive, ongoing training for all product and systems sales.
We understand it is critically important that owners and operators understand how our specialized equipment works We are pleased to provide face-to-face training for our Cargo Management System Plus software, alarms, and more upon first load of cargo.
Because each vessel has unique configurations, our training programs are highly customized. Following an assessment of your vessel’s equipment and understanding your specific needs, we will work together with you to design a training program that keeps your vessel on course and on budget.
Maximize Your Investment
24/7 Worldwide Support
Remote Support
When you have a pressing need that simply cannot wait, we provide remote support on specific products and systems.
Our proprietary Bergan Guard Level® Remote Data Acquisition system allows level, volume, pressure, temperature, and alarm activation data to be collected by the Cargo Management System Plus software. With your data at our fingertips, our Field Service Technicians can effectively solve problems and walk you through the solutions.
As technology changes, this service will continue to evolve. However, our commitment to developing personal relationships with our customers will remain our highest priority. Are you interested in exploring how our Remote Support Program can benefit you now and into the future? Contact our Service Manager, we look forward to gaining an understanding of your unique needs.
Customer Training
Post commission, Bergan Marine Systems works on a contract basis with end users to provide extensive, ongoing training for all product and systems sales.
We understand it is critically important that owners and operators understand how our specialized equipment works. This is why we are pleased to provide face-to-face training for our Cargo Management System Plus software, alarms, and more upon first load of cargo.
Because each vessel has unique configurations, our training programs are highly customized. Following an assessment of your vessel’s equipment and understanding your specific needs, we will work together with you to design a training program that keeps your vessel on course and on budget.
Maximize Your Investment
Set sail for success
Let's Pull the Anchor